We deliver nationwide (UK) and to Ireland, Mainland Europe, USA & Canada. Sending our products with Hermes, DPD or UPS and their partners.
As the UK is a non-EU state (meaning that for customs purposes the same rules apply as to that of any other non-EU state) you will have to pay between 0-20% import fee/VAT to receive your order.
All of our deliveries are tracked so you will receive a shipping confirmation email and a tracking number to keep up-to-date with the delivery status of your Wild Piccolo purchase.
Your order will be directly shipped to your given delivery address.
Please contact us firstname.lastname@example.org if you haven't received your order within 20 working days of shipping confirmation.
UK Next day or 1-3 business days
Ireland 2-3 business days
USA & Canada 3-5 business days
We do not accept returns on custom made products or sale items.
Contact us within 7 days of receiving your product, to arrange a return. Please email us at email@example.com for information on where to send your product for a refund.
Please note - all gear must be free from dog hair, mud and returned in it's original packaging with labels attached, otherwise we will not be able to issue a refund.